FAQ
- Do you fix the issues, or just report them?
- We report and support fixes. Plan A and B include remediation guidance and a walkthrough call; Plan C adds hands-on sprint support, code review, and ARIA guidance for your dev team.
- How do you count pages?
- We count unique templates and user flows, not URLs. A blog with 500 posts on one template counts as one template — plus its listing and single-post variants.
- Do you test on real assistive technology?
- Yes. Every plan uses NVDA and VoiceOver with keyboard-only navigation. Plan B and C add moderated sessions with people who use AT daily.
- What do I actually receive at the end?
- A severity-ranked report (Critical/Major/Minor) with WCAG criterion, reproduction steps, code snippets and screenshots. Plus a draft accessibility statement and, on Plan C, a full VPAT/ACR.
- Can you turn something around in a week?
- Yes — expedited service is +50% on any plan and delivers in 5 business days or fewer. Same-day quotes for demand-letter response.
- Do you support ADA, EAA and Section 508?
- All plans cover WCAG 2.1 & 2.2 AA. Plan B covers ADA and AODA documentation. Plan C adds Section 508, EN 301 549, and VPAT/ACR authoring for enterprise procurement.